Frequently Asked Questions
1.
My partner doesn't want to come to counselling. How do I get them to come with me?
2.
My relationship is the absolute pits, can it be saved?
3.
What times can we make an appointment to see a counsellor?
4.
How long does a counselling appointment go for?
5.
How many sessions will it take to solve our problems?
6.
What if one of us realises that we have some personal problems that we want to do some additional work on?
7.
Do I need a referral from my doctor to see a counsellor?
8.
How long will it take before I/we can see a counsellor?
9.
What happens if I need to change my appointment time or cancel?
10.
How do I make an appointment?
Q1.
My
partner doesn't want to come to counselling.
How do I get them to come with me?
A.
This situation often occurs because people are worn out by the problems they face and see little hope of anyone being able to help them. If your partner refuses to attend counselling, it is important that you start easing your pain and stress.
One positive step is for you to attend counselling. By doing so, you will be demonstrating to your partner that the relationship is important and that you are taking the issues seriously. See individual counselling.
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Q2.
My relationship is the absolute pits, can it be saved?
A. Yes, without-a-doubt many relationships that frequently appear to be totally lost are brought-back-to-life through counselling. To a large extent this is dependent on the effort that both you and your partner put in to achieving this.
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Q3.
What times can we make an appointment to see a counsellor?
A. We endeavour to provide the best service for you which means that we offer a range of times on weekdays.... normal office hours as well as after hours. Saturdays appointments are available at most locations and occasionally Sunday
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Q4.
How long does a counselling appointment go for?
A.
To get good results you need to put the right amount of time in. While many other counselling organisations provide 50 minute appointments, we find that 1.5 hours is the best amount of time for couples to achieve good results.
This allows for you both to have adequate time where you are not rushed in getting your thoughts and feelings expressed.
When one person attends counselling we find that one hour meets a person's therapeutic needs
.
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Q5.
How many sessions will it take to solve our problems?
A.
Often positive changes are noticeable after one or two sessions. On average people begin to achieve sustainable positive change after 6-10 sessions.
This variation occurs for several reasons:
1. the nature of your problems;
2. the amount of time the problems have existed;
3. the willingness and effort couples are prepared to apply to resolving the problems.
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Q6.
What if one of us realises that
we have some personal problems that we want to do some additional work on?
A.
This is not an uncommon occurrence for one person to gain insight and understanding of themselves through their experience of participating in couples counselling. Through counselling, you will gain an understanding of how some occurrences and situations in your life history and experiences have had a negative influence on you and your relationships.
You will want to address these issues so that you can take control over your life instead of the issues running your life.
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Q7. Do I need a referral from my doctor to see a counsellor?
A.
No referral is necessary. Some informal referrals for counselling may be given by your medical practitioner, lawyer, educators, courts, employment assistant programs, health care professionals or other counsellors.
You may be eligible to claim for a partial rebate from Medicare if have a GP referral for the Better Access Mental Heath Plan.
All Humaneed Marriage and Relationship counsellors have Medicare Providers numbers.
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Q8.
How long will it take before I/we can see a counsellor?
A.
We endeavour to make an appointment as soon as possible, generally most appoinment can be made within less than two weeks
.
During your first phone call we can make an appointment for you at
a time that suits.
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Q9.
What happens if I need to change my appointment time or
cancel?
A. Should you need to change or cancel your appointment, we ask that you inform us or your counsellor as soon as possible. See our
cancellation
policy
.
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Q10.
How do I make an appointment?
A. Simply phone us on 1300-486 263 (1300 humaneed) or email
We can answer any questions you may have and look at finding the best counsellor for your needs. You can discuss the information with your partner after the call or book an appointment immediately.
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